Now reading support, sales and review channels
See what your customers are really telling you.
Northlight gathers every conversation your team has with customers, groups it into the themes that actually repeat, and shows you which ones are growing fast enough to build for next.
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- customer messages analysed
- 4.2M
- saved per team each week
- 12 hrs
- of themes surfaced automatically
- 98%
Rising themesLast 30 days, all channels
Live- Onboarding friction318 mentions this month, up 24%
- Requests for team billing206 mentions, top ask from enterprise plans
- Praise for the new editor141 mentions, sentiment up 0.8 points